Captain
10-31-2014, 07:02 AM
As Yall know since we put this site up I've been using (and encouraging others to use) ForumRunner to view and post to the site.
A month or so ago it started doing weird stuff like adding odd language at the bottom of my post. No big problem and I figured the next update would clear up that issue.
A couple of weeks ago it totally locked up. Just a would black screen with a blue banner at the top that said ForumRunner. Restart phone, cut off app. Nothing would allow it to come up and work.
So I emailed the company. Did not hear anything for a few days and emailed them again.
This is the total email I got from them...
"Hello, I've reported the issue internally. All the best, Zachery Woods Support Team, vBulletin & Forum Runner"
So I let several more days go by and again hear nothing, so I emailed them back. This is the return email?
"No, I am sorry but we're unable to offer any further help on the issue. All the best, Zachery Woods
Support Team, vBulletin & Forum Runner"
Further help??? WTF? That would suggest that they offered SOME help?
Seems to me folks just don't care anymore. An App they make and sell and all I get is its broke and we can't fix it? What kinda company is this v-Bulletin anyway?
A month or so ago it started doing weird stuff like adding odd language at the bottom of my post. No big problem and I figured the next update would clear up that issue.
A couple of weeks ago it totally locked up. Just a would black screen with a blue banner at the top that said ForumRunner. Restart phone, cut off app. Nothing would allow it to come up and work.
So I emailed the company. Did not hear anything for a few days and emailed them again.
This is the total email I got from them...
"Hello, I've reported the issue internally. All the best, Zachery Woods Support Team, vBulletin & Forum Runner"
So I let several more days go by and again hear nothing, so I emailed them back. This is the return email?
"No, I am sorry but we're unable to offer any further help on the issue. All the best, Zachery Woods
Support Team, vBulletin & Forum Runner"
Further help??? WTF? That would suggest that they offered SOME help?
Seems to me folks just don't care anymore. An App they make and sell and all I get is its broke and we can't fix it? What kinda company is this v-Bulletin anyway?